Find out where you stand


Public Liability Claims

Public Liability Lawyers | Slip & Fall Claims

Public Liability Claims

Public liability doesn’t just cover incidents that happen in public places.

Some common examples of public liability claims include:

  • Slips and falls on public or private property, including carparks;
  • Injuries on private property including rental properties;
  • Dog or animal attacks;
  • Health and fitness injuries;
  • Physical assaults;
  • Playground accidents;
  • Injuries at institutions such as churches and schools;
  • Sporting accidents (including recreational and adventure activities); and
  • Unsafe premises (such as balconies, stairs or walking surfaces).

Find out if you’re eligible for a public liability claim

Businesses and occupiers of commercial properties are required to have public liability insurance in place to protect users of the premises in the event they are injured.

Landlords of residential premises should also have insurance in place to cover injuries which may occur as a result of a defect in the premises; such as inadequate handrailing on stairs resulting in a fall or balcony collapses resulting in injury.

In non-rental domestic premises, the owners may have public liability insurance as part of their household insurance.

When you enter a public or private space, the owner/occupier owes a duty of care to you to provide a safe space where you will not sustain an injury. If you do sustain an injury due to the fault of the owner/occupier, you may be entitled to claim compensation for the injuries which result from the negligence.

What is NOT considered public liability?

Injuries sustained in the workplace are not categorised as public liability. These injuries fall under workers compensation.

You can learn more about workers compensation (WorkCover) claims here.

Injured drivers, passengers (including motorcycle pillion passengers), pedestrians and public transport users are protected under motor vehicle accident compensation.

You can learn more about TAC claims here.

Public liability claim entitlements

The type of compensation you may be entitled to claim will depend on the severity of your injury and any resulting permanent impairment.

Compensation potentially available to claimants falls within the following categories:

  • Pain and suffering;
  • Past loss of earnings;
  • Loss of future earnings if your capacity to work is affected; and
  • Past and future medical and related treatment and care expenses.

What should you do if you’re injured?

  • Seek medical advice and treatment as necessary;
  • Take photographs of the site where the injury occurred;
  • Report the injury to the owner/occupier of the premises, preferably in writing as soon as possible;
  • Keep all invoices/receipts for medical and allied health treatment and any other injury-related expenses.
  • Keep a record/diary of medical and allied health appointments and time away from work.

Seek legal advice as soon as possible

Remember, time limits apply to public liability claims.

Call us for a free initial consultation. It costs you nothing to find out where you stand – 03 9069 9997

The Process for Making a Compensation Claim

Melbourne Car Accident Lawyers

Step 1: 

When you contact us, you’ll speak directly with a lawyer. 

Step 2: Ask specific and clear questions

When we speak with you on the phone we will ask some questions about when and where your accident occurred, what injuries you have suffered and what medical treatment you have received.

If you then want to schedule an appointment we can put that into place.

Step 3: Appointment – We understand that a lot of your time is spent going to medical appointments, doing rehab or simply resting and that you need to focus on your recovery.

That’s exactly where your focus should be.

We know that not being well enough to work or travel is frustrating so we can make the process easier.

You may just not want to sit in Melbourne traffic.

If you cannot come to our office in Black Rock we can make a home  visit or we can schedule an online meeting using video chat.

We look after clients from all over metropolitan Melbourne and in country Victoria so distance is simply not an issue for us.

We make regular visits to Bacchus Marsh and Ballarat in particular and can schedule meetings after hours and at weekends.

Step 4: First Meeting:

Your first meeting with us will be with Kiera Menzies who is the Principal Lawyer at Menzies Legal.

Kiera is an experienced personal injury lawyer with in excess of 20 years experience in personal injury law.

Kiera will listen to your story and ask some more detailed questions about how you were injured, learn more about how the injury has affected your everyday life and what medical treatment you have had.

Kiera will then explain what options you may have going forward and explain how legal costs work.

Prior to meeting with Kiera, we ask that you complete our online questionnaire which will mean we can concentrate on the issues which are most important at our meeting.

If after the meeting you do not want to retain Menzies Legal there will be no charge for the appointment.

Step 5:

We will send/email some paperwork to you for signing and then get your claim underway.

You can continue to concentrate on your recovery and let us deal with the insurers and form filling.

Call Now. Obligation-Free.

Or, let us contact you

How can we help?

Call Now

Get Plain-English legal advice. No obligations.


PO Box 343, Black Rock 3193

Send a private message